Rebecca Strickson

Policies

Hey there. 

PAYMENT

I accept payment through Paypal, and credit and debit card payments through Stripe.

PACKAGING

Everything comes wrapped in cellophane and sturdy paper envelopes. I am working towards being totally recyclable, sustainable and downright decent to the environment this year, so when it changes, I will update here. If you need a tube for a print, any fancy packaging, special notes.. just message me and i'll aim to provide whatever you need ( within reason...)! 

SHIPPING

I aim to get the Post Office as quick as my little legs will go, so your purchase will be posted to you within 5 days of your order. If you want to know exactly when, just drop me a message and ill let you know the precise details.

UK: all products ship as 1st Class, and aim to arrive within 1-3 days.

Europe: All purchases ship as International Standard Airmail postage, and aim to arrive within 3-5 days.

USA/Canada: All purchases ship as International Standard Airmail postage, and aim to arrive within 5-7 days.

Rest of the World: All purchases ship as International Standard Airmail postage, and aim to arrive within 7-14 days

These are estimated guidelines from Royal Mail - Items may be subject to hold ups in customs and if so, can take a bit longer to arrive. As everything is shipped from the UK, customers outside the EU are responsible for any customs charges set by their own countries. 

Items outside the UK are shipped Royal Mail's regular Airmail and therefore don't come with a tracking number. If you require a signed for, trackable package number for your order, please message me and I can let you know the exact extra cost. 

REFUNDS & EXCHANGES

Of course, I want you to be massively-100%-over-the-moon with your purchases; so if for any reason you aren't completely happy with your order, let me know immediately and I will work to rectify any problems straightaway. I love you guys, you're one of the main reasons I do this at all and who knows we all need to be happy in this mad old world! 

WHOLESALE

Some of these items are available as wholesale - this is currently a work in progress! Please get in touch through the contact page if there is anything you would like information and price details on.